Our service standard
Fair, Friendly & Timely Our Service Pledge
Our entire team are committed to providing you with a professional, welcoming & friendly service. You can be assured that we will provide you with an informed, efficient & timely service that reflects the diverse needs of you, our customer.
We will achieve this by:
Listening to you
Respecting your needs & views
Communicating clearly with you
Delivering on our promises
Actively encouraging your comments & suggestions as we continually strive to improve our services
If you would like to provide any feedback, we would warmly welcome your comments. Please complete and submit our feedback form.