F29SS Sociotechnical and Soft Systems

Jenny CoadySteve Gill

Course co-ordinator(s): Jenny Coady (Edinburgh), Steve Gill (Dubai).

Aims:

  • The module aims to give students the opportunity to develop an understanding and an ability to apply Checkland and Wilson’s Soft Systems Methodology (SSM)
  • They will be introduced to systems thinking as a means of analysing the whole context of an information system
  • The use of techniques such as rich pictures and other diagrammatical notations will be used to allow analysis to incorporate all stakeholders
  • Students will learn to adopt a critical approach of evaluating socio-technical systems based on an understanding of their role as a reflective practioner
  • To examine the underlying frameworks
  • To understand the issues that arise when characterising problems
  • Practical use of these skills will be developed through exercises based on case studies.

Detailed Information

Course Description: Link to Official Course Descriptor.

Pre-requisites: none.

Location: ALP, Dubai, Edinburgh.

Semester: 2.

Syllabus:

  • The problem situation unstructured
  • The problem situation expressed
  • Root definitions of relevant systems
  • Making and testing conceptual models
  • Comparing conceptual models with reality
  • Identify feasible and desirable changes
  • Action to improve the problem situation Systems thinking
  • Socio-technical systems methods
  • Modelling frameworks and issues
  • People centred solutions
  • Checkland’s theories and thinking

SCQF Level: 9.

Credits: 15.